Tesla Ranks Last in US Car Brand Quality RankingsJune 25, 2020
250 problems per 100 cars, while the industry average is 166 problems per 100 cars
Tesla cars appeared in J.D. Power 2020 Initial Quality Study for the first time, and immediately indicated their leadership … from the end of the rating. Among all 32 brands, Tesla confidently took the last 32nd place with 250 problems per 100 cars with an industry average of 166 problems per 100 cars. True, there are a couple of nuances.
Firstly, the compilers of the rating themselves recognize the result of Tesla unofficial. The fact is that the company does not give permission to study car owners in 15 states, which include California, the most representative state in the United States for electric vehicles and hybrids. However, in J.D. Power made up a rather large sample (about 1250 Tesla cars were studied in 35 other states, mainly Model 3), which allowed Tesla to be included in the final rating, albeit not officially.
The second caveat is that claims to Tesla are mostly cosmetic in nature: users complain of color defects, poorly fitted body elements to each other, as well as squeaks. In general, problems that do not affect speed in any way, and with which you can live. In the case of other cars, problems can be much more serious – for example, with an engine or transmission.
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